Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, information generated when you use our site, and information from communications with us.

• Personal data you submit: when you complete forms or request a quote, we may collect your name, company name, email address, phone number, shipment origin, shipment destination, and shipment details (cargo type, weight, dates, and related information).
• Communication data: any information you provide when you contact us by email, phone, or through our contact forms.
• Technical data: IP address, browser type and version, device information, operating system, referring URLs, pages visited, and approximate location derived from your IP address.
• Cookies and similar technologies: see our Cookie Policy for details on how we use cookies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, provide freight quotes, and deliver requested services.
• To provide, operate, and deliver our freight transportation and related services.
• To communicate with you regarding shipments, updates, and customer support.
• To operate, maintain, and secure our website and internal business systems.
• To comply with legal, regulatory, and contractual obligations.
• With your consent, to perform analytics and to deliver relevant marketing content and advertising.

3. Legal Basis for Processing

Where applicable under laws such as the GDPR and similar privacy laws, we process your personal data based on one or more of the following legal bases:

• Consent: where you have given us clear consent to process your data for a specific purpose.
• Contract: to take steps before entering into a contract and to perform a contract with you for freight transportation services.
• Legitimate interests: to operate our business, secure our systems, and provide our services, where these interests do not override your rights.
• Legal obligation: to comply with applicable federal, state, and industry-specific legal requirements.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate the site, remember your preferences, analyze traffic, and, with your consent, deliver relevant advertising. You can control cookies through your browser settings and through our consent tool. For full details, please review our Cookie Policy.

5. Who Has Access to Your Data

Access to your personal data is limited to authorized personnel who need it to perform their duties. We may share your data with the following categories of recipients:

• Ourselves and authorized personnel: our employees and authorized agents who require access to provide services and operate the site.
• Service providers: vendors we use to operate the site, such as hosting providers, email delivery services, and analytics providers (if enabled).
• Carriers and counterparties: motor carriers, owner-operators, brokers, and other parties involved in fulfilling requested shipments.
• Legal authorities: where required by law, regulation, legal process, or government request.

We do not sell your personal data to third parties.

6. Third-Party Services

We may use third-party tools and services to operate our site and business, such as analytics, maps, email delivery, and advertising platforms. Each third-party service is governed by its own privacy policy. We share only the minimum information necessary for the service to function. We are not responsible for the privacy practices of third-party services, and we encourage you to review their privacy policies.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, to comply with our legal and regulatory obligations (including FMCSA and tax recordkeeping requirements), to resolve disputes, and to enforce our agreements. After such period, we securely delete or anonymize the data.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request that we correct inaccurate or incomplete data.
• Deletion: request that we delete your personal data, subject to legal retention requirements.
• Restriction or objection: request that we restrict or stop processing your data.
• Withdraw consent: withdraw consent previously given for processing based on consent.
• Data portability: where applicable, request a portable copy of the data you provided to us.

To exercise any of these rights, email us at support@cebalogistics.org. We will respond within 30 days.

9. How to Request Data Deletion

To request deletion of your personal data, follow these steps:

1. Send an email to support@cebalogistics.org.
2. Use the subject line "Data Deletion Request".
3. Include your full name and the email address associated with your account or inquiry.

We will respond to your request within 30 days and delete your data unless retention is required by law, regulation, or for legitimate business purposes such as dispute resolution or fraud prevention. Where we cannot fully delete data due to legal requirements, we will restrict further processing.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us at support@cebalogistics.org and we will promptly delete it.

12. International Users

Ceba Logistics LLC is a United States-based company. If you access our website from outside the U.S., your personal data will be processed in the United States. By using our site, you consent to the transfer and processing of your data in the U.S. in accordance with this policy.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

14. Contact / Data Controller

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: